khx8 Privacy Policy

Your Privacy at a Glance

khx8 ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all players who use our online cricket betting and casino services. This Privacy Policy sets out the basis on which personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our approach to your personal data and how we treat it.

This policy applies to all players, visitors, and users of the khx8 platform, regardless of the device used to access our services. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

When you register and use khx8, we collect the following categories of personal data:

khx8 processes your personal data only for specific, legitimate purposes. We do not process data in ways that are incompatible with the purposes for which it was collected. The primary purposes for which we use your data are:

• To create and maintain your khx8 account, verify your identity, and process your registration in compliance with our KYC obligations.
• To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records for financial accountability and dispute resolution.
• To detect and prevent fraud, money laundering, cheating, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions.
• To provide customer support, respond to queries and complaints, and improve the quality of our support services based on interaction history.
• To personalise your platform experience — including cricket betting markets most relevant to your location (e.g. BPL matches for Dhaka-based players), game recommendations, and relevant bonus offers.
• To monitor for problem gambling patterns and to administer responsible gaming tools including deposit limits, session reminders, and self-exclusion requests in accordance with our Responsible Gaming obligations.

We process your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and khx8 — including account creation, payment processing, and service delivery.
• Legal obligation: Processing necessary to comply with applicable laws and regulations, including anti-money laundering requirements, KYC obligations, and responsible gaming mandates.
• Legitimate interests: Processing carried out in pursuit of our legitimate interests or those of a third party, where those interests are not overridden by your data protection rights — including fraud prevention, platform security, and service improvement.
• Consent: Where we seek to send you promotional communications or optional personalisation features, we will ask for your explicit consent and you may withdraw that consent at any time without affecting the lawfulness of prior processing.

khx8 does not sell, rent, or trade your personal data. We may share your data with third parties only in the limited circumstances described below:

• Payment processors: We share transaction data with bKash, Nagad, Rocket, and other payment service providers solely to process deposits and withdrawals on your behalf.
• Game providers: Technical session data (not personal identity data) is shared with game providers such as Evolution Gaming and Pragmatic Play to enable game sessions and verify RNG outcomes.
• Compliance and legal authorities: We may disclose your personal data to regulatory bodies, law enforcement agencies, or courts where we are required to do so by applicable law, court order, or where we believe disclosure is necessary to protect our legal rights or prevent criminal activity.
• Service providers acting as data processors: We engage trusted third-party service providers (e.g. hosting infrastructure, analytics, customer support software) who process data on our behalf under strict confidentiality agreements and are not permitted to use your data for their own purposes.

khx8 uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device that allow us to recognise you and maintain session state. We use the following categories of cookies:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session, storing your language preference, and enabling secure payment flows. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Help us understand how players use the platform — which pages are most visited, session durations, and navigation paths. This data is aggregated and anonymised; we do not use analytics cookies to track individual players for advertising purposes.
• Preference cookies: Remember your platform settings such as language selection and display preferences across sessions. These are not essential but improve your experience and may be disabled via your browser settings without affecting core functionality.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. For instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

khx8 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, accounting, or reporting obligations. The specific retention period for a given category of data will depend on the nature of that data and the purposes for which it is held. As a general guide: account data is retained for the lifetime of the account and for a period of up to 7 years after account closure to meet financial record-keeping obligations; transaction records are retained for a minimum of 5 years from the date of the transaction; and communication records (support tickets, complaint correspondence) are retained for 3 years.

When your personal data is no longer required for the purposes for which it was collected, and no legal retention obligation requires us to keep it, we will securely delete or anonymise it. Anonymised data (which can no longer be linked to you personally) may be retained indefinitely for statistical and platform improvement purposes.

khx8 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data, access controls limiting internal data access to authorised personnel on a need-to-know basis, regular security assessments, and monitoring for suspicious access patterns.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, we will notify you and any relevant authorities as required by applicable law, without undue delay.

Subject to applicable law, you have the following rights in relation to the personal data we hold about you:

• Right of access: You may request a copy of the personal data we hold about you, along with information about how and why we process it.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations we are required to comply with.
• Right to restrict processing: You may ask us to restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data while we verify it.
• Right to object: Where we rely on legitimate interests as our legal basis for processing, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days. We may need to verify your identity before processing your request. There is no charge for exercising your data rights, though we reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.

khx8 is strictly an adult-only platform. We do not knowingly collect personal data from any person under the age of 21. Registration on the platform is not permitted for individuals below the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on the platform, please contact us at [email protected] immediately so that we can investigate and take appropriate action.

khx8 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify registered players via a platform notice or email. Your continued use of the platform after any such update constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way khx8 handles your personal data, please contact our support team. We are committed to addressing all privacy-related inquiries promptly and transparently. You can reach us at: